It is with profound sadness that we share the passing of Dr. Cheryl Travis-Johnson, Executive Vice President and Chief Operating Officer of VRM Mortgage Services.

Cheryl dedicated over 30 years to advancing the housing industry, and since joining VRM in 2008, she has been instrumental in shaping our organization’s vision and impact. Her exceptional leadership helped position VRM as a trusted and innovative partner in delivering mortgage services that strengthen communities nationwide. Beyond her operational excellence, Cheryl was a tireless champion for expanding homeownership opportunities and creating pathways for financial empowerment across underrepresented communities.

Before joining VRM, Dr. Travis-Johnson served as Director of REO Sales Operations for Freddie Mac, where she received Freddie Mac’s Premier Achievement Award on multiple occasions. Throughout her career, she held senior leadership roles in originations, branch operations, auditing, loan servicing, and REO sales for industry-leading financial institutions. She was widely recognized for her superior client operations management, innovative problem-solving, and ability to drive results even during the most challenging market conditions.

Dr. Travis-Johnson received her BA in Administration and Legal Processes with an emphasis in Economics from Mills College, an MBA from Walden University, and a Doctorate of Business Administration with a concentration in Leadership from Walden University in 2018.

Her passion for financial empowerment extended beyond her professional achievements. Cheryl led financial literacy sessions for women through her church, helping individuals build confidence and create pathways to financial stability. Her impact was both systemic and deeply personal. She didn’t just transform organizations, she transformed lives.

Cheryl’s passing leaves an immeasurable void within VRM and throughout the partnerships and communities she served with such dedication. Her vision, integrity, and unwavering commitment to our mission will continue to guide and inspire us as we carry forward the work she championed.

VRM Mortgage Services will continue to honor Cheryl’s legacy through our commitment to innovation, inclusion, and community impact.

Information regarding memorial services will be shared when available and with the family’s blessing.