Employee Recognition
At VRM Mortgage Services, our greatest strength lies in our exceptional team. Each and every day, our dedicated employees make it their mission to drive success for our clients and for our company. It is because of their innovation, commitment, and hard work that we continue to thrive. This page is dedicated to recognizing the remarkable achievements and contributions of our valued employees. From groundbreaking milestones to small acts that make a big impact, we take pride in celebrating these accomplishments, as they reflect the collaborative spirit and unwavering dedication that makes VRM Mortgage Services an industry leader. Join us as we honor the stars of our team, whose brilliance shines brightly, making us who we are today.
Employee Spotlight
James Owen
We’re excited to shine the Employee Spotlight on James Owen, a dedicated member of VRM Mortgage Services for nearly 14 years! As a Vendor Analyst on our Vendor Management Team, James is the face and voice of VRM, engaging extensively with our Vendor network. His role demands exceptional critical thinking and problem-solving skills to assist vendors with their daily challenges. James also conducts performance reviews, manages, coaches, and supports the network to achieve optimal performance, while sourcing, interviewing, and onboarding new, qualified vendors to join the network. What James loves most about working at VRM is the sense of accomplishment he feels at the end of each day and the supportive leadership team that drives operational excellence. Outside of work, James enjoys traveling with his wife of 32 years, spending quality time with his 3-year-old granddaughter, and cheering on the Texas Rangers and Dallas Cowboys. Congratulations, James, on this well-deserved recognition! Your dedication and hard work are truly valued.
VRM is delighted to announce Marcia Coleman as VRM Mortgage Services’ Manager of the Quarter! With 13 years of dedicated service, Marcia excels as our Facilities Manager, ensuring our building remains in top condition and fully operational. Her unwavering commitment to maintaining a safe and efficient workplace is truly commendable. Marcia’s favorite aspect of working at VRM is the people, whose support make each day fulfilling. Outside of her professional responsibilities, Marcia has a passion for traveling, exploring new places whenever she can. Congratulations, Marcia, on this well-deserved recognition! Your hard work and dedication are truly appreciated by all of us at VRM.
Manager Spotlight
Marcia Coleman
2023 Employee of the Year
Jeff Mueller
Jeff Mueller, recognized as employee of the year, exemplifies outstanding leadership and integrity in every aspect of his role at VRM. Handling challenging situations with confidence and professionalism, Jeff adeptly manages conflicts, ensuring all parties gain a deeper understanding and achieving beneficial outcomes for VRM, clients, and vendors alike. His advanced Excel skills enable him to fill reporting gaps with accurate data on vendor metrics, enhancing department performance. As a Team Lead, Jeff not only resolves payment disputes but also mentors vendors to prevent future issues. His initiatives, like creating impactful training materials for new hires, have significantly improved operational efficiency and vendor relations. Jeff’s dedication to VRM’s values, such as customer focus, quality, and accountability, make him a positive influence and a pillar of the Vendor Management Team. His proactive approach in adopting new processes and volunteering for additional responsibilities further demonstrates his commitment to excellence and leadership within the community.
Deshawn Turner has been named Manager of the Year for his outstanding contributions to VRM, demonstrating a unique blend of independence and exceptional leadership skills. His commitment to VRM’s core values, including customer focus, integrity, and quality, is evident in his remarkable ability to organize major events like the Vendor Award ceremony, which he coordinated nearly single-handedly with great success. Deshawn’s ability to exceed expectations, take initiative, and his dedication to community welfare exemplify his professional acumen and passion, making him a deserving recipient of this prestigious accolade. His leadership not only enhances VRM’s reputation but also solidifies its operational excellence, showcasing his pivotal role in the company’s achievements.
2023 Manager of the Year
Deshawn Turner
Julia Kolarov
2024 Employee Spotlight
Chris Potthast
VRM Mortgage Services is Looking for Vendors to Join Our Network!
VRM Mortgage Services is a property preservation servicing company that is currently seeking property preservation contractors to service and manage bank-owned properties through all phases of the foreclosure process.
About VRM
Resources
Vendor Resource Management Inc. is an equal opportunity provider.
Our Equal Opportunity Housing Statement